Here's what people are saying...
I must start out by saying I am a very planned, organized, and detail oriented person. I have no complaints for their entire process leading up to and for the event. Joy and Jim at the American Hotel Banquet area exceeded all expectations, which were high, in every category. The effortlessness of the event was 100% due to the integrity and professionalism they had towards making the event special and one in a lifetime. The first moment we met with Jim and discussed our event based upon information Joy had provided, we knew this was the place after evaluating numerous alternate venues. Our guests had comments such as "nice and elegant", "one of the best receptions", "first class", "food was amazing", "I cleaned my plate", and "you guys have outdone yourself again". Comments like these and others were due to the staff for our Reception, Nicole was amazing, Pedro, Eric and Carol went out of their way to ensure guests had what they needed. These are just a few, their entire staff was there to support our event and make it flawless. Lastly, if you are considering this venue and Joy and Jim to handle your special event, trust they will provide you with a lifetime of memories for years to come as they have done for us.
Joy and Jim were wonderful to work with from start to finish! Our wedding was fantastic, not only were the rooms beautiful, but we are still hearing how delicious the food was almost a month later! Highly recommend for a well priced wedding!
Words cannot express our gratitude to the staff of American Hotel. From planning with Joy to the execution by Jim and the loose ends tied by the wait and kitchen staff, our day went flawlessly. You truly get far more than you paid for, not only in food quality and gorgeous atmosphere, but personalized attention. My husband and I designed the décor ourselves and were concerned that our vision wouldn’t be brought to life the way we imagined it. Boy, were we wrong! Not only was everything to our plan, but beyond! Jim brought us into the reception room before everyone else, and I was brought to tears. Seeing everything you worked for and hoped for come to life removes the weight of the world! Throughout the evening, Jim was right there making sure everything was on schedule and to our liking. When the night was over, the staff broke down and repacked every single item that we had provided. Our guests are still raving about how gorgeous the facilities were and how great the food was. We cannot thank AH enough and would immediately recommend it to anyone looking for a stress free wedding day!
AMAZING!!! I would not change a thing. Our day was perfect and we could not ask for more. Joy and Jim are truly the definition of hard work. They both went out of their way to make our day wonderful. The food was amazing and the set up was beautiful. They are professional, responsible, very flexible and an absolute delight to work with. We would recommend everyone to go their for any occasion. Thanks again to all the staff that made our day so special.
"Everything was beautiful. Thank you for everything. Your attention to detail is impeccable and I have you and Jim to thank for making sure our day was perfect."
Danielle & Eric Olsen
"Thank you for making Betty & Marc's wedding so beautiful. Your planning and arrangements were wonderful."
Millie & Jerry Schneider
"Thank you so much for all that you did to make the Board of Trustees meeting so perfect. Avis Anderson, our director, said that everything was just wonderful from food to service. She thinks that we should seriously think about having one of our events there in the near future."
Mary - Monmouth Museum
"Thank you for giving us the perfect wedding day. Everything was great, right down to the last detail. We will obviously recommend you to our friends and family. You guys are the best and you made our very special day perfect!"
Cara & Chris Rassi
"I want to thank you again for your expert help in planning and executing the baby shower for my daughter-in-law. The event was perfect. Everyone raved about the ambiance, delicious food and "professional" servers. All had a wonderful time."
"I just wanted to thank you and your staff, especially Jim, for a wonderful night, Friday, 7/13/12. Everyone had a really great time - enjoying the food and atmosphere. Our friends who stayed at the hotel that night were very impressed as well. The service throughout the night was great, and from what I hear the food was delicious - too much chatting on my part, didn't leave much time to eat lol! We'll have to catch the brunch again when it returns or even do dinner. Thank you again for all of your help and efforts. We will definitely consider the American Hotel again when it comes time for another celebration, as well as recommend to friends and colleagues as things come up."
Rochelle & Howard Sokol
"I chose the American Hotel after looking at several wedding venues. I fell in love with the feel of the hotel. It has a modern feel with a cozy intimate reception room. I loved the fact that my guests could stay in the hotel upstais after the reception. I worled with Joy and Jim who were both very helpful throughout the process. I had several special food requests as my husband is Indian and we wanted to incorporate some Indian food. Joy and Jim were so accommodating and helpful and did everything they could to make my requests happen and go smoothly. The food at the reception was delicious and guests raved about the Chilean Sea Bass!"
We fell in love with the American Hotel the moment we walked in. We had our ceremony and reception both held here. We worked with Joy througout the whole time and loved working with her. She is honest, calm, organized, and has great ideas. I emailed and called her several times and she always got back to me right away. The day of the wedding went pretty well. A few bumps along the way, but we did not let that stop us in having an amazing time. The food was DELICIOUS and everyone commented on how great the wait staff was. We also had the pleasure of meeting one of the owners, Steve, when we hung out at the bar after the reception. He was super nice and really takes pride in his establishment. We are SO happy and thankful we chose the American Hotel as our wedding location!!"
"What a wedding, my daughter had her wedding there Oct.8 and it was amazing. Steve, Joy, Brian, Jim and staff there are no words to describe the feeling that everything was done so perfect from the food to the displays the service and so much more. It was so personable. You guys made my daughter and my dreams come true. I want to thank all of you from my heart. If anyone is ready this that wants to have an affair especially at the American Hotel don't wait to book your party this place is amazing. There will be pictures posted soon see for yourself. Thank you!"
Lucille Di Salvo - Wedding
"I chose the American Hotel for my wedding based on its reputation for good service and great food. I was not disappointed. The staff at the American Hotel was wonderful and the food served during the cocktail hour and reception was amazing. Many of my guests came up to me throughout the night to tell me how delicious everything was! Our guests also booked all the rooms in the hotel which were very comfortable and clean. Overall, the American Hotel did a great job and I highly recommend them."
The Knot - Wedding
"We wanted to send you a quick email to thank you for everything that you and your staff did to make our wedding such a memorable experience. We could not have asked for a better place to have our wedding. The whole experience far exceeded our expectations. You and your staff delivered on everything! The food was amazing, the service was incredible, and the rooms looked beautiful! We were so impressed with how you and your staff made sure that everyone present had an amazing time! Your and your staff consistently were checking up on our guests to make sure they had everything they needed. We have been to alot of weddings and have never before experienced that level of service. The compliments keep coming in and everyone is saying that it was the best wedding that they have ever been to! Everyone at the American Hotel made our wedding more than we could have asked for! We would recommend the American Hotel to anyone that is looking for a place for their function."
Lindsay & Christopher Sousa - Wedding
"My new husband and I would like to take a moment to thank some people for the most incredible wedding weekend of our lives. Our guests were treated like royalty, the hotel was absolutely stunning and spotless, the FOOD WAS DELICIOUS, people are still raving today. The entire staff at the front desk was so warm and friendly from the moment we checked in. I, as a bride, never stressed for a moment because anything I requested was immediately provided and with a smile. I will HIGHLY recommend The American Hotel to anyone looking to plan a wedding. It is so far from your typical catering hall....the banquet room is absolutely beautiful, the food is to die for, and the staff is the most hospitable of anyplace I've ever been.
Amanda & Morgan Heimberg - Wedding
"My husband and I just want to say thank you to you and your staff for making my daughters bridal shower a wonderful experience. The food was delicious and the service impeccable. Thank you again for all you did."
Mr. & Mrs. Goldfarb
"I wanted to take this opportunity to say what a pleasure it was to work with you on Choloe's First Birthday Party on Sunday, June 5th at the American Hotel. The venue was gorgeous, the food phenomenal but I know that the success of this event was due in large part to your ability to meet the needs of even the most discerning clients. Your personality makes you so well suited for this job and I can tell you really love what you do. And I would be remiss if I didn't mention your warm, friendly and courteous staff who took care of us that day. The event surpassed everyone's expectations, especially mine. And as you know, being in the event industry, it takes a lot to do that. Thank you for working with us and making this such a sensational and memorable event. I look forward to our next opportunity to work together."
Karen Rosenthal Schneider - First Birthday Party
"We celebrated our sons Bar Mitzvah here on may 14,2011. The place was elegant and the food was excellent! The staff was very attentitive and well trained. When my mom couldn't eat any of the appetizers at the coctail hour due to her strict diet, the chef prepared her something special. This was our second Bar Mitzvah in 2 years and I wish we had the first one here as well, cause it was so much better here. Even though it was a sat afternoon affair, it felt like sat night inside due to the special lighting and elegant decorum. Also, some of our guests stayed at the hotel upstairs and RAVED about breakfast! We will be booking our next son's Bar Mitzvah here as well."
David & Dorothy Gross - Bar Mitzvah
"I wanted to again extend my heartfelt gratitude for all that you did to make our wedding day so truly special. From the beginning we put our trust in you and we were NEVER let down! As a bride, you made me feel so worry and stree free and you delivered on everyone of your promises. We are literally still getting compliments on the food, the service and the overal ambience of the American Hotel and the spectacular job you and your entire staff did. Thank you for putting me at ease and for making one of the biggest days of my life so incredibly memorable, one I will remember FOREVER! My wedding was nothing short of a fairytale and I have you to thank for it! Thank you! Thank you!"
Louis & Nicole Sargenti - Wedding
"I just wanted to let you know how pleased we are with our first experience with the American Hotel. My 80 year old mother and her "newly-wed" husband were in town for the night for a family celebration and I reserved them a room at your hotel. They were so impressed and pleased with the comfort, the decor and the attentiveness of the staff. As seasoned travelers they have stayed at many fine (and not so fine) hotels throughout Europe and Asia, and they are raving about the sweet little boutique hotel in our town. I was concerned about the noise of weekend parties and entertainment so I requested a "quiet" room. My guests were placed on the third floor adn said they had a very peaceful night's rest. They enjoyed a delicious lunch on the premises and mentioned that the staff in the hotel and the restaurant were quite accommodating and friendly. Thank you for providing these services. As a life-long resident of Freehold I am so glad that the American Hotel is back."
Helen Cole - Resident of Freehold
"I attended the Colts Neck Fire Company dinner this past Saturday night. What an outstanding event you and your staff provided. The food was delicious and well-presented. The wait staff couldn't have been more appropriately attentive. Thank you.
Rev. Scott Brown Colts Neck Reformed Church Colts Neck, NJ
"Thank you for making Michael's Retirement Party a very special occasion. We knew it would be lovely, but the delicious food, courteous staff, great ambience and your own personal touch were very much appreciated. FMC has alot of memories associated with the American Hotel and now we may add this one as well. On behalf of everyone at Freehold Music, thank you again.
Rosalind Ressner - Freehold Music Center - Retirement Party
"I just wanted to let you know what a wonderful time we had yesterday at my sister Tami's baby shower. The event was perfect & really exceeded my expectations. The food was delicious, the staff was friendly & extremely attentive and helpful. The space was so comfortable. All the guests were very, very impressed & I was so pleased! Thanks again for everything! P.S. The cake was awesome!"
Karen Bellitto - Baby Shower
"My husband and I just had our wedding there last night and I have to comment on how beautiful everything was! The ballroom was breathtaking, the food was AMAZING, and the service was outstanding...it was everything I could have imagined and more! Our guests raved about the service and food. The food was piping hot and absolutely DELICIOUS!!! Additionally, the cocktail hour just blew everyone away, as well. NO ONE left there hungry! Several of my guests also commented about how the drinks were perfectly made, instead of skiming on alcohol as many wedding venues do. Overall, I couldn't have envisioned a better night to start my life off with my husband and I thank the American Hotel for being a part of that! We will return for dinner and for other events in the future!! Thank you, thank you, thank you!!!
Nicole Pagano Sargenti - Wedding
"The American Hotel was everything we dreamed of for our wedding. With each visit back to New Jersey from our home in Chicago we saw tremendous and beautiful progress on the hotel. It went from concrete floors and exposed beams to a masterpiece in the span of just five months. The day of the wedding, everything was not only completed, but breathtakingly beautiful. The finished ballrooms were even more spectacular than we imagined. The wedding ceremony was perfect - so romantic with the soft lighting, fireplace and candlelight flickering in the original side windows. Everything went off without a hitch, our food was amazing. At the end of the night it was great to keep the party going in the lobby bar before everyone retired to their rooms upstairs. It was a night to remember and picture-perfect all around! Thank you so much for everything you did to make our wedding unforgettable!"
Bernadette & Stephen Coppola - Wedding
"Thank you, thank you, thank you! My surprise 40th Birthday Party was everything I dreamed of. Your palace is truly spectacular and surely will take it's place as the premier restaurant/hall in the region. I will come again and again."
Raymond Albert Raya - Surpise 40th Birthday Party
“My husband’s surprise party was a huge success! From the very start, the staff of the American Hotel were a Class-A act! Professional, respectable, courteous and unbelievable!”
Mary Pugliese – Surprise Birthday Party
“You and your staff made Mom’s 90th Birthday Bash a huge success. Her sisters all told me how delicious the food was and how pleasant & professional the wait staff was. I will definitely recommend the American Hotel for any special occasion.”
Pat Hutcheson & Family – 90th Birthday Bash
“Thank you for the BEST party I’ve ever been to. Where do I begin…the room set-up, the food, the servers, our bartender. It was so beyond our expectations. When you have 7 year olds telling you how delicious the food is, you know that you’re on to something great! Everything was so fresh and beautifully displayed.”
Miracle & Bobby Torregrossa – Graduation Party
“Everyone was overwhelmed with the beautiful shower we had at the “new” American Hotel. The food was delicious and the presentation was much more elegant than we thought we would have on a Saturday afternoon. We received royal treatment from you and your staff.”
Midge & Tom Kilduff – Bridal Shower
“My husband John and I can’t stop talking about the wonderful time we had at the Bat Mitzvah. The rooms were so beautiful and comfortable. The food was incredible (and my husband is a Chef) and the staff couldn’t have been more warm and welcoming."
Susan S. Marzina – Bat Mitzvah
“You exceeded our expectations! Fantastic, was the word left on our phone through the days that followed the wedding. The magnificent interior of the rooms, the outdoor veranda surrounded by trees, the flow of the affair from the ceremony room into the next stage where people just raved about the food, the presentation and the tremendous choices. The staff and service so warm, so accommodating to all.”
Elyse & Allan Gralitzer - Wedding
“The food, drink and whole set-up was great. Our stay in the hotel rooms were most comfortable. Thank you for making the whole celebration a great time by all the family as we came from CT, MA, FL, KY, TX, NY and NJ to join in on the 90th Birthday celebration.”
Shelley Family – 90th Birthday Party
"I would not hesitate to recommend the American Hotel to anyone who is interested in hosting an elegant event that will impress his or her guests as mine were impressed. The food was delicious, the service was impeccable, the décor and ambiance was elegant and your professionalism was above and beyond our expectations.”
Bridget Voorand – Wedding
"I would like to thank you for helping to make my Bar Mitzvah the greatest night of my life. Really! The food was great, the servers were so nice and friendly. I especially loved the desserts that were set-up in the VIP lounge.”
Michael Goldberg – Bar Mitzvah